Help & support
Something not working, or a question about your dog’s profile? Email woof@wienerclub.app and a human answers, usually within two working days.
How do I delete my account?
In the app: Profile → Settings → Delete account. Or email us. The full list of what is removed is on the “Delete your account & data” page.
How do I report a post, a comment or a member?
Every post, comment, photo, profile and message has a menu with Report and Block. We review reports and act within 24 hours. More on the “Report content or a user” page.
Is Wiener Club free?
Yes. Joining, posting, playdates, the lessons and the care tools are all free. The app may show ads, always marked as such.
Which languages does the app speak?
English, Nederlands and Français. You can switch language in the app.
Can I add more than one dog?
Yes. Add every dachshund you have from your profile; each one gets its own passport, photos and records. You can also share a dog with the other people who look after it.
Who organises the playdates?
Owners do, among themselves. Wiener Club only puts people in touch: taking part is at your own responsibility and you stay responsible for your dog. See the terms of use.
I found a bug, or I have an idea
Both very welcome. Email woof@wienerclub.app. Tell us what you did, what happened, and which phone you use. Screenshots help.